Build vs. Buy

Should you pay for a SaaS subscription or build your own? See the numbers.

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Faq

When does building custom software make more sense than buying SaaS?

Building usually wins when you have a clear, unique workflow that off-the-shelf SaaS forces you to bend; when per-seat SaaS pricing scales painfully as you add users; when you need to own your data, integrate deeply with internal systems, or avoid vendor lock-in. Run the calculator with your real numbers. If building pays itself back inside your time horizon, it's usually the right call.

When should I just buy SaaS instead?

Buy SaaS when the problem is generic (CRM, accounting, email marketing), the SaaS solves it well, and the monthly cost stays under a few thousand euros for the foreseeable future. Building a worse version of an excellent SaaS is one of the most expensive mistakes a small team can make.

What is total cost of ownership (TCO) for software?

TCO is the full cost of using a piece of software over its lifetime, not just the sticker price. For SaaS, it's every monthly invoice plus future price hikes. For a custom build, it's the upfront build cost plus yearly maintenance, typically 10–20% of the original build per year for security patches, dependency updates, and small feature work.

What yearly maintenance percentage should I use?

Use 10% if your build is small and stable, 15% for an average production web app, and 20%+ if it's complex or business-critical. Maintenance covers framework upgrades, security patches, hosting changes, and small fixes, not new features. Treat it like insurance: low if you skip it, expensive when it breaks.

What annual SaaS price increase should I expect?

B2B SaaS typically raises prices 5–15% per year, with bigger jumps when you cross seat tiers or add 'enterprise' features. Many vendors front-load the discount in year one and quietly raise it on renewal. The growth slider in the calculator lets you model that explicitly.

Is build vs. buy only about money?

No, but money is the part you can model cleanly. Beyond cost, weigh control, vendor lock-in, integration depth, and how strategic the workflow is to your business. If the SaaS goes away, raises prices 3×, or refuses to add the integration you need, what's the cost to your business? Add a buffer to the 'build' side for that optionality.

Using the interactive tool

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